Live2d Privacy Policy: Data Protection & User Rights

Live2d respects your privacy and is dedicated to protecting personal data in compliance with Malaysian laws and international standards.

Refer to FAQ

Information Collected

We collect various types of information to support platform operations and enhance user experience:

Account data such as name, email address, and phone number provided during registration.
Device and browser information including IP address, device type, and usage behavior.
Payment transaction details in Malaysian Ringgit (MYR), including deposit and withdrawal records.
Cookies and tracking technologies to optimise the site and personalise content.
User activity logs and analytics related to platform usage.

Purpose of Data Use

The information collected is used for:

Secure and accurate processing of registrations, transactions, and withdrawal requests.
Enhancing live2d platform services, navigation, and interactive experience.
Complying with applicable regulatory requirements and relevant laws.
Providing effective customer support and troubleshooting solutions.
Promotional messages are sent only with user consent.
Analyzing usage trends to enable continuous improvements.

Cookies & Tracking

We use cookies and similar technologies to:

Remembering user settings and preferences.
Analyzing website traffic anonymously.
Personalising content and advertisements.
Ensuring secure access and transactions.

You can manage cookie settings through your browser. However, disabling cookies may affect site performance.

Data Storage & Security

User data is stored on secure servers with encryption technology and up-to-date firewall systems. Access is restricted only to authorized personnel as required by operations and law.

Any intrusion attempts will be promptly investigated and addressed to protect information integrity.

Live2d does not sell or rent your personal data to third parties. We only share information with service providers who assist platform operations, such as payment processing and maintenance, under strict confidentiality agreements.

If required by law, we will comply with valid requests from authorised authorities.

User Rights

You have the right to access, correct, or delete your personal data held by live2d. Requests can be made via the customer support link.

We are committed to promptly fulfilling your requests in accordance with applicable data protection regulations.

Privacy Policy Updates

Live2d reserves the right to update this privacy policy periodically. All changes will be posted here with the latest update date.

We recommend reviewing this policy regularly to stay informed about how your information is handled.

For any privacy policy inquiries, please contact us using the details provided in the About Us.